Practice and reinforce the concepts from Lesson 7
Design emergency response user flows that prioritize immediate safety while maintaining user agency.
Design crisis intervention features for a teen mental health app during:
How users indicate they need help:
Create decision tree with paths:
Crisis Detected
├── "I need to talk to someone"
│ ├── Anonymous counselor chat
│ └── Trusted contact from user's list
├── "I want to feel better"
│ ├── Guided breathing exercise
│ └── Personalized coping playlist
└── "I need a safe place"
├── Public locations nearby
└── Call emergency services
For each option:
Simple flowchart showing crisis entry -> user choices -> safety measures.
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